Hot News: New clockless ARM processors, NetFlix is suing Blockbuster, and say goodbye to Windows 98 and Me. All of this impacts your business. Howard explains. Letters to the Editor: Three new reader and listener e-mails this week. Somebody is trying to figure out whether or not to upgrade ACDSee or buy Photoshop Elements 4, somebody else has had some bad experiences with Cyberlink Technologynical support (sort of), and tracking down documentation for iPods. Kickstartnews Confab: We all have a couple of clients who are overly friendly, right? They pop by anytime they feel like it, unannounced, and plunk down in a chair-sometimes in your office-and just start talking. This is wrong and we're going to discuss it and how to deal with it. Big City Byte: The dominant language on the Internet is not English, shocking though that may seem (sic). It's Chinese. It's Chinese and non-Latin languages such as German, French, Russian and so on. Managing Editor Howard Carson asks the question: is English being slowly marginalized online? Less