Hot News - Item 1, Dell got a wee bit too cute with it's complex pricing and rebates and discounting and it's knuckles have just been rapped. Let it be a lesson to anyone in business - K.I.S.S. Item 2, Voice Over Internet Protocol or VoIP as it's known, is not ready for prime time. Do not let this into your business and technology budgeting just yet. KSN Managing Editor Howard Carson will explain. Letters to the Editor - Norton Internet Security and AOL Messenger aren't cooperating, digitizing and editing old 8mm film and VHS video footage, and somebody is having problems uninstalling MSN Content Plus. Big City Byte - Howard is going to tell us all about Net Neutrality and why we should just ignore the current furor. It's not affecting you now, the 'Net has never been neutral, and capitalism is a two-edged sword sometimes. Less