http://odeo.com/channels/33936-Gartner-Voice PAYDIRT no Gartner Voice is a series of podcasts in which Gartner analysts share insights and expertise on current issues in business and technology. Podcasts are open forums between participants and do not constitute published Gartner research. The views expressed are those of the participating analysts only. Gartner Voice is a series of podcasts in which Gartner analysts share insights and expertise on current issues in business and technology. Podcasts are open forums between participants and do not constitute published Gartner research. The views expressed are those of the participating analysts only. Gartner Voice is a series of podcasts in which Gartner analysts share insights and expertise on current issues in business and technology. Podcasts are open forums between participants and do not constitute published Gartner research. The views expressed are those of the participating analysts only. en-us 40 Thu, 05 Nov 2009 09:00:00 -0800 Thu, 05 Nov 2009 09:00:00 -0800 http://odeo.com/episodes/25408140-Setting-Priorities-with-Lead-Scoring Lead scoring - the process that measures a lead's alignment with the provider's definition of sales readiness - is critical in allocating sales resources and deriving maximum business value from marketing projects. Listen as Bob Gallagher - President of Funnel Impact - discusses how lead scoring can help your organization set priorities and sell smarter. Lead scoring - the process that measures a lead's alignment with the provider's definition of sales readiness - is critical in allocating sales resources and deriving maximum business value from marketing projects. Listen as Bob Gallagher - President of Funnel Impact - discusses how lead scoring can help your organization set priorities and sell smarter. Lead scoring - the process that measures a lead's alignment with the provider's definition of sales readiness - is critical in allocating sales resources and deriving maximum business value from marketing projects. Listen as Bob Gallagher - President of Funnel Impact - discusses how lead scoring can help your organization set priorities and sell smarter. tag:odeo.com,2009-11-05,25408140 Thu, 05 Nov 2009 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/25394175-Return-to-Growth When and where does Gartner see growth returning? It's the question on everyone's mind and in this podcast, analyst Laura McLellan talks about the type of growth - geographically and vertically - we can expect in all regions of the globe supported by Gartner forecasts. Listen and learn why buying behavior definitely changes in a recession, and which of these behaviors will outlive the recession for years to come. When and where does Gartner see growth returning? It's the question on everyone's mind and in this podcast, analyst Laura McLellan talks about the type of growth - geographically and vertically - we can expect in all regions of the globe supported by Gartner forecasts. Listen and learn why buying behavior definitely changes in a recession, and which of these behaviors will outlive the recession for years to come. When and where does Gartner see growth returning? It's the question on everyone's mind and in this podcast, analyst Laura McLellan talks about the type of growth - geographically and vertically - we can expect in all regions of the globe supported by Gartner forecasts. Listen and learn why buying behavior definitely changes in a recession, and which of these behaviors will outlive the recession for years to come. tag:odeo.com,2009-10-28,25394175 Wed, 28 Oct 2009 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/25292294-How-CIOs-Create-and-Communicate-Value The Real Business of IT: How CIOs Create and Communicate Value, by Richard Hunter and George Westerman, outlines a step-by-step path for transforming IT from cost generator to value creator. Listen as Gartner analyst Mark Raskino talks to the authors about some of the tenets of their new book. The Real Business of IT: How CIOs Create and Communicate Value, by Richard Hunter and George Westerman, outlines a step-by-step path for transforming IT from cost generator to value creator. Listen as Gartner analyst Mark Raskino talks to the authors about some of the tenets of their new book. The Real Business of IT: How CIOs Create and Communicate Value, by Richard Hunter and George Westerman, outlines a step-by-step path for transforming IT from cost generator to value creator. Listen as Gartner analyst Mark Raskino talks to the authors about some of the tenets of their new book. tag:odeo.com,2009-10-15,25292294 Thu, 15 Oct 2009 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/25292295-How-the-IT-Reseller-s-Business-Model-is-Changing Every year, a bigger piece of the IT vendor's revenue pie moves through the indirect channel, including (but not limited to) OEMs, resellers, systems integrators, and vendor Web sites. What is driving this aggressive movement of IT products, especially hardware, to the indirect channel? Listen and learn more. Every year, a bigger piece of the IT vendor's revenue pie moves through the indirect channel, including (but not limited to) OEMs, resellers, systems integrators, and vendor Web sites. What is driving this aggressive movement of IT products, especially hardware, to the indirect channel? Listen and learn more. Every year, a bigger piece of the IT vendor's revenue pie moves through the indirect channel, including (but not limited to) OEMs, resellers, systems integrators, and vendor Web sites. What is driving this aggressive movement of IT products, especially hardware, to the indirect channel? Listen and learn more. tag:odeo.com,2009-10-13,25292295 Tue, 13 Oct 2009 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/25292296-Are-you-Innovating-or-Just-Brainstorming In an economy where budgets are continuing to be slashed, innovation remains a key strategy for improving quality without incurring cost. But what is key to really sustaining innovation versus conducting the occasional brainstorm? And have executives moved past lip service to make innovation an integral part of their operation? Listen as Lisa Bodell, President and CEO of Futurethink, talks about the changing role of innovation. In an economy where budgets are continuing to be slashed, innovation remains a key strategy for improving quality without incurring cost. But what is key to really sustaining innovation versus conducting the occasional brainstorm? And have executives moved past lip service to make innovation an integral part of their operation? Listen as Lisa Bodell, President and CEO of Futurethink, talks about the changing role of innovation. In an economy where budgets are continuing to be slashed, innovation remains a key strategy for improving quality without incurring cost. But what is key to really sustaining innovation versus conducting the occasional brainstorm? And have executives moved past lip service to make innovation an integral part of their operation? Listen as Lisa Bodell, President and CEO of Futurethink, talks about the changing role of innovation. tag:odeo.com,2009-10-02,25292296 Fri, 02 Oct 2009 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/25178023-Social-Networking-Technologies-for-Insurers A U.S.-based life insurance company is using social networking to communicate and collaborate with customers, and insurers can learn important lessons from this company's experience in its creation of its own branded destination. Listen and learn more. A U.S.-based life insurance company is using social networking to communicate and collaborate with customers, and insurers can learn important lessons from this company's experience in its creation of its own branded destination. Listen and learn more. A U.S.-based life insurance company is using social networking to communicate and collaborate with customers, and insurers can learn important lessons from this company's experience in its creation of its own branded destination. Listen and learn more. tag:odeo.com,2009-09-24,25178023 Thu, 24 Sep 2009 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/25104194-The-Future-of-Online-Marketing Has the term online marketing become redundant now that everything is essentially moving online? And while email marketing is hugely popular, why are customers suffering more and more from email fatigue? Listen as Simon Grabowski - CEO of Implix - talks to Gartner analyst Richard Fouts about what marketers are doing to get above the noise with new channels constantly emerging. Has the term online marketing become redundant now that everything is essentially moving online? And while email marketing is hugely popular, why are customers suffering more and more from email fatigue? Listen as Simon Grabowski - CEO of Implix - talks to Gartner analyst Richard Fouts about what marketers are doing to get above the noise with new channels constantly emerging. Has the term online marketing become redundant now that everything is essentially moving online? And while email marketing is hugely popular, why are customers suffering more and more from email fatigue? Listen as Simon Grabowski - CEO of Implix - talks to Gartner analyst Richard Fouts about what marketers are doing to get above the noise with new channels constantly emerging. tag:odeo.com,2009-09-10,25104194 Thu, 10 Sep 2009 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/25092335-An-Architected-Approach-to-Insurance-IT Insurance companies often have a multitude of applications running, many of which lack cross-enterprise connectivity. Listen and learn why taking a more integrative, architected approach to insurance IT can help your organization maximize resources and save money. Insurance companies often have a multitude of applications running, many of which lack cross-enterprise connectivity. Listen and learn why taking a more integrative, architected approach to insurance IT can help your organization maximize resources and save money. Insurance companies often have a multitude of applications running, many of which lack cross-enterprise connectivity. Listen and learn why taking a more integrative, architected approach to insurance IT can help your organization maximize resources and save money. tag:odeo.com,2009-09-03,25092335 Thu, 03 Sep 2009 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/25092336-Using-Social-Media-for-Channel-Enablement How are technology resellers and VARs using social networks to find new customers, generate leads and improve close rates? Listen as Mark Sochan - President and CEO of Constructive - discusses the growth of social media in the reseller market. How are technology resellers and VARs using social networks to find new customers, generate leads and improve close rates? Listen as Mark Sochan - President and CEO of Constructive - discusses the growth of social media in the reseller market. How are technology resellers and VARs using social networks to find new customers, generate leads and improve close rates? Listen as Mark Sochan - President and CEO of Constructive - discusses the growth of social media in the reseller market. tag:odeo.com,2009-08-25,25092336 Tue, 25 Aug 2009 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/25092337-P-C-Insurers-Replacing-Legacy-Claims-Applications Property and casualty (P&C) insurers must continue to replace legacy claims systems with newer applications to enable greater end-to-end claims management. Insurers that fail to address their aging claims administration systems will not be able to rapidly adapt to cyclical business changes or service customers quickly, accurately and cost-effectively. Listen and learn more. Property and casualty (P&C) insurers must continue to replace legacy claims systems with newer applications to enable greater end-to-end claims management. Insurers that fail to address their aging claims administration systems will not be able to rapidly adapt to cyclical business changes or service customers quickly, accurately and cost-effectively. Listen and learn more. Property and casualty (P&C) insurers must continue to replace legacy claims systems with newer applications to enable greater end-to-end claims management. Insurers that fail to address their aging claims administration systems will not be able to rapidly adapt to cyclical business changes or service customers quickly, accurately and cost-effectively. Listen and learn more. tag:odeo.com,2009-08-19,25092337 Wed, 19 Aug 2009 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/24880115-MarketScope-on-Life-Policy-Administration-Systems To remain competitive, life insurers must efficiently offer new products, such as hybrid annuity and long-term care products; improve their abilities to cross-sell various products based on customer need; improve Web-based self-service capabilities for customers and distributors; and revamp operational, compliance and risk management processes. Listen and learn more. To remain competitive, life insurers must efficiently offer new products, such as hybrid annuity and long-term care products; improve their abilities to cross-sell various products based on customer need; improve Web-based self-service capabilities for customers and distributors; and revamp operational, compliance and risk management processes. Listen and learn more. To remain competitive, life insurers must efficiently offer new products, such as hybrid annuity and long-term care products; improve their abilities to cross-sell various products based on customer need; improve Web-based self-service capabilities for customers and distributors; and revamp operational, compliance and risk management processes. Listen and learn more. tag:odeo.com,2009-07-29,24880115 Wed, 29 Jul 2009 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/24710701-Solvency-II-for-European-Insurance-Companies The European Parliament has taken a first step toward harmonizing risk management for insurers in the European Union by approving the Solvency II framework. But delegates quashed stronger plans for cross-border regulation. Listen and learn more. The European Parliament has taken a first step toward harmonizing risk management for insurers in the European Union by approving the Solvency II framework. But delegates quashed stronger plans for cross-border regulation. Listen and learn more. The European Parliament has taken a first step toward harmonizing risk management for insurers in the European Union by approving the Solvency II framework. But delegates quashed stronger plans for cross-border regulation. Listen and learn more. tag:odeo.com,2009-06-15,24710701 Mon, 15 Jun 2009 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/24651252-Recover-Your-Cool Marketing is moving from talking about products and services to engaging customers through multiple channels. Listen as Eran Farajun - VP of Business Development at Asigra - discusses the challenges and successes of his company's recent marketing campaign, 'Recover Your Cool.' Marketing is moving from talking about products and services to engaging customers through multiple channels. Listen as Eran Farajun - VP of Business Development at Asigra - discusses the challenges and successes of his company's recent marketing campaign, 'Recover Your Cool.' Marketing is moving from talking about products and services to engaging customers through multiple channels. Listen as Eran Farajun - VP of Business Development at Asigra - discusses the challenges and successes of his company's recent marketing campaign, 'Recover Your Cool.' tag:odeo.com,2009-06-04,24651252 Thu, 04 Jun 2009 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/24262407-Unexpected-Workforce-Challenges-in-Insurance Insurers underestimate the challenges that they will face in the next three years as a result of workforce turnover, recruitment and skill set preservation. Learn why it is imperative that companies prepare for the demographic and marketplace changes that are anticipated in the next few years. Insurers underestimate the challenges that they will face in the next three years as a result of workforce turnover, recruitment and skill set preservation. Learn why it is imperative that companies prepare for the demographic and marketplace changes that are anticipated in the next few years. Insurers underestimate the challenges that they will face in the next three years as a result of workforce turnover, recruitment and skill set preservation. Learn why it is imperative that companies prepare for the demographic and marketplace changes that are anticipated in the next few years. tag:odeo.com,2009-03-06,24262407 Fri, 06 Mar 2009 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23914785-Insurance-IT-Spending-in-an-Economic-Downturn Affected by the ongoing financial turmoil, insurers can't avoid pressures on their total revenue. IT departments must respond to clear directives to slash overall IT spending, while struggling to maintain long-term corporate viability. Listen and learn more. Affected by the ongoing financial turmoil, insurers can't avoid pressures on their total revenue. IT departments must respond to clear directives to slash overall IT spending, while struggling to maintain long-term corporate viability. Listen and learn more. Affected by the ongoing financial turmoil, insurers can't avoid pressures on their total revenue. IT departments must respond to clear directives to slash overall IT spending, while struggling to maintain long-term corporate viability. Listen and learn more. tag:odeo.com,2009-01-21,23914785 Wed, 21 Jan 2009 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23867722-Life-After-the-Satyam-Scandal The resignation of Satyam Chairman Ramalinga Raju and his claim of inaccurately reported finances have diminished Satyam's ability to inspire client and investor trust. Listen and learn how these recent events will affect the industry. The resignation of Satyam Chairman Ramalinga Raju and his claim of inaccurately reported finances have diminished Satyam's ability to inspire client and investor trust. Listen and learn how these recent events will affect the industry. The resignation of Satyam Chairman Ramalinga Raju and his claim of inaccurately reported finances have diminished Satyam's ability to inspire client and investor trust. Listen and learn how these recent events will affect the industry. tag:odeo.com,2009-01-12,23867722 Mon, 12 Jan 2009 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23733525-The-Future-of-Life-Insurance-Illustration-Systems Life insurers migrate to new illustration systems when they need new technology, new product support and when they wish to consolidate to a single platform. Illustration budgets are holding steady for existing products and distribution channels, but new illustration deals have slowed during the past six months. Listen and learn more. Life insurers migrate to new illustration systems when they need new technology, new product support and when they wish to consolidate to a single platform. Illustration budgets are holding steady for existing products and distribution channels, but new illustration deals have slowed during the past six months. Listen and learn more. Life insurers migrate to new illustration systems when they need new technology, new product support and when they wish to consolidate to a single platform. Illustration budgets are holding steady for existing products and distribution channels, but new illustration deals have slowed during the past six months. Listen and learn more. tag:odeo.com,2008-12-10,23733525 Wed, 10 Dec 2008 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23645308-Software-as-a-Service-for-Life-Insurers Software as a service (SaaS) for life policy administration solutions is not commonly used in Europe or the U.S. However, this will change during the next three to five years mainly because of market expansion into less mature or emerging markets. Listen and learn more. Software as a service (SaaS) for life policy administration solutions is not commonly used in Europe or the U.S. However, this will change during the next three to five years mainly because of market expansion into less mature or emerging markets. Listen and learn more. Software as a service (SaaS) for life policy administration solutions is not commonly used in Europe or the U.S. However, this will change during the next three to five years mainly because of market expansion into less mature or emerging markets. Listen and learn more. tag:odeo.com,2008-11-20,23645308 Thu, 20 Nov 2008 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23592138-Personal-Health-Records The challenges of deploying personal health records (PHRs) often outweigh the benefits for health insurers. New partnership strategies must be crafted by health insurers to align with the reality that consumer choice of PHRs will reside with other trusted organizations. Listen and learn more. The challenges of deploying personal health records (PHRs) often outweigh the benefits for health insurers. New partnership strategies must be crafted by health insurers to align with the reality that consumer choice of PHRs will reside with other trusted organizations. Listen and learn more. The challenges of deploying personal health records (PHRs) often outweigh the benefits for health insurers. New partnership strategies must be crafted by health insurers to align with the reality that consumer choice of PHRs will reside with other trusted organizations. Listen and learn more. tag:odeo.com,2008-11-07,23592138 Fri, 07 Nov 2008 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/25394181-Architecture-for-the-ICD-10-Mandate-in-Healthcare The coming U.S. mandate for conversion from ICD-9 to ICD-10 has a broad impact, and the consequences of starting late or defining the problem too narrowly are substantial. Listen and learn more. The coming U.S. mandate for conversion from ICD-9 to ICD-10 has a broad impact, and the consequences of starting late or defining the problem too narrowly are substantial. Listen and learn more. The coming U.S. mandate for conversion from ICD-9 to ICD-10 has a broad impact, and the consequences of starting late or defining the problem too narrowly are substantial. Listen and learn more. tag:odeo.com,2008-10-29,25394181 Wed, 29 Oct 2008 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23547016-Architecture-for-the-ICD-10-Mandate-in-Healthcare The coming U.S. mandate for conversion from ICD-9 to ICD-10 has a broad impact, and the consequences of starting late or defining the problem too narrowly are substantial. Listen and learn more. The coming U.S. mandate for conversion from ICD-9 to ICD-10 has a broad impact, and the consequences of starting late or defining the problem too narrowly are substantial. Listen and learn more. The coming U.S. mandate for conversion from ICD-9 to ICD-10 has a broad impact, and the consequences of starting late or defining the problem too narrowly are substantial. Listen and learn more. tag:odeo.com,2008-10-29,23547016 Wed, 29 Oct 2008 09:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23490192-Insurance-Online-Customer-Self-Service Insurers have been investing in online customer self-service for years. As customers demand convenience and insurers look to drive down servicing costs and improve customer experiences, self-service sites will become an even bigger priority among life and property and casualty insurers. Listen and learn more. Insurers have been investing in online customer self-service for years. As customers demand convenience and insurers look to drive down servicing costs and improve customer experiences, self-service sites will become an even bigger priority among life and property and casualty insurers. Listen and learn more. Insurers have been investing in online customer self-service for years. As customers demand convenience and insurers look to drive down servicing costs and improve customer experiences, self-service sites will become an even bigger priority among life and property and casualty insurers. Listen and learn more. tag:odeo.com,2008-10-15,23490192 Wed, 15 Oct 2008 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23340543-European-Life-Insurers-Policy-Administration-Systems As European life insurers and pension providers evaluate the market for packaged policy administration solutions, they often are met with unfulfilled requirements. Listen and learn more. As European life insurers and pension providers evaluate the market for packaged policy administration solutions, they often are met with unfulfilled requirements. Listen and learn more. As European life insurers and pension providers evaluate the market for packaged policy administration solutions, they often are met with unfulfilled requirements. Listen and learn more. tag:odeo.com,2008-09-12,23340543 Fri, 12 Sep 2008 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23316943-Prescribing-Online-Care An emerging market called "online care" can facilitate real-time communication and care delivery between physicians and consumers. Although the potential benefits are significant for health plans, consumers and providers, many barriers must be overcome for online care to gain widespread adoption. Listen and learn more. An emerging market called "online care" can facilitate real-time communication and care delivery between physicians and consumers. Although the potential benefits are significant for health plans, consumers and providers, many barriers must be overcome for online care to gain widespread adoption. Listen and learn more. An emerging market called "online care" can facilitate real-time communication and care delivery between physicians and consumers. Although the potential benefits are significant for health plans, consumers and providers, many barriers must be overcome for online care to gain widespread adoption. Listen and learn more. tag:odeo.com,2008-08-29,23316943 Fri, 29 Aug 2008 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23316945-Managing-Information-Overload-Erik-Brynjolfsson-MIT Enterprise communications continues to evolve at a rapid pace and remains a critical source of competitive differentiation. However, these changes pose significant challenges as planners seek to optimize existing network and telecommunications investments. Listen as Gartner analyst Eric Paulak talks to Erik Brynjolfsson - Professor at the MIT Sloan School of Management - about some of the trends and technologies that will be the focus of his keynote address at the Gartner Enterprise Networking and Communications Summit in Orlando, FL from November 17th-19th, 2008. Enterprise communications continues to evolve at a rapid pace and remains a critical source of competitive differentiation. However, these changes pose significant challenges as planners seek to optimize existing network and telecommunications investments. Listen as Gartner analyst Eric Paulak talks to Erik Brynjolfsson - Professor at the MIT Sloan School of Management - about some of the trends and technologies that will be the focus of his keynote address at the Gartner Enterprise Networking and Communications Summit in Orlando, FL from November 17th-19th, 2008. Enterprise communications continues to evolve at a rapid pace and remains a critical source of competitive differentiation. However, these changes pose significant challenges as planners seek to optimize existing network and telecommunications investments. Listen as Gartner analyst Eric Paulak talks to Erik Brynjolfsson - Professor at the MIT Sloan School of Management - about some of the trends and technologies that will be the focus of his keynote address at the Gartner Enterprise Networking and Communications Summit in Orlando, FL from November 17th-19th, 2008. tag:odeo.com,2008-08-14,23316945 Thu, 14 Aug 2008 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23316952-The-Impact-of-Web-2-0-on-Life-Insurers A review of life insurers' Web sites in the U.S. and Europe shows a clear lack of Web 2.0 elements. Most Web sites don't create an exciting or engaging experience that stimulates consumers to become educated about insurance products or return to the site. Listen and learn more. A review of life insurers' Web sites in the U.S. and Europe shows a clear lack of Web 2.0 elements. Most Web sites don't create an exciting or engaging experience that stimulates consumers to become educated about insurance products or return to the site. Listen and learn more. A review of life insurers' Web sites in the U.S. and Europe shows a clear lack of Web 2.0 elements. Most Web sites don't create an exciting or engaging experience that stimulates consumers to become educated about insurance products or return to the site. Listen and learn more. tag:odeo.com,2008-08-06,23316952 Wed, 06 Aug 2008 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23316955-Implications-of-Single-Euro-Payments-on-Life-Insurers Many European insurers have not taken enough notice of the Single Euro Payments Area (SEPA) initiative partly because of uncertainty about open issues and SEPA's future impact. Listen and learn more. Many European insurers have not taken enough notice of the Single Euro Payments Area (SEPA) initiative partly because of uncertainty about open issues and SEPA's future impact. Listen and learn more. Many European insurers have not taken enough notice of the Single Euro Payments Area (SEPA) initiative partly because of uncertainty about open issues and SEPA's future impact. Listen and learn more. tag:odeo.com,2008-07-09,23316955 Wed, 09 Jul 2008 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23316957-Legacy-Modernization-Among-Insurers Many insurers are replacing their legacy systems with packaged applications, and modernization is needed in parallel to improve functions from systems still in place. Listen and learn more. Many insurers are replacing their legacy systems with packaged applications, and modernization is needed in parallel to improve functions from systems still in place. Listen and learn more. Many insurers are replacing their legacy systems with packaged applications, and modernization is needed in parallel to improve functions from systems still in place. Listen and learn more. tag:odeo.com,2008-06-24,23316957 Tue, 24 Jun 2008 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23316960-New-Technologies-for-Life-Insurance-Agents Life insurance agents frequently receive new software to help them increase sales or improve efficiency and customer service. Listen and learn how to help realize those benefits and enhance agent adoption of new technologies. Life insurance agents frequently receive new software to help them increase sales or improve efficiency and customer service. Listen and learn how to help realize those benefits and enhance agent adoption of new technologies. Life insurance agents frequently receive new software to help them increase sales or improve efficiency and customer service. Listen and learn how to help realize those benefits and enhance agent adoption of new technologies. tag:odeo.com,2008-06-04,23316960 Wed, 04 Jun 2008 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23316961-The-Business-Blueprint-for-the-IT-Platform Organizations entrust a large portion of their budget to the people who lead and manage IT infrastructure and operations. Reliable infrastructures that provide both operational excellence and the flexibility to respond to an enterprise's strategic changes can mean the difference between success and failure. Listen as Gartner analyst Mike Chuba talks to author and professor Peter Keen. Organizations entrust a large portion of their budget to the people who lead and manage IT infrastructure and operations. Reliable infrastructures that provide both operational excellence and the flexibility to respond to an enterprise's strategic changes can mean the difference between success and failure. Listen as Gartner analyst Mike Chuba talks to author and professor Peter Keen. Organizations entrust a large portion of their budget to the people who lead and manage IT infrastructure and operations. Reliable infrastructures that provide both operational excellence and the flexibility to respond to an enterprise's strategic changes can mean the difference between success and failure. Listen as Gartner analyst Mike Chuba talks to author and professor Peter Keen. tag:odeo.com,2008-05-05,23316961 Mon, 05 May 2008 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/25394193-Business-and-Technical-Priorities-for-Life-Insurers Many life insurers entering new product markets are finding that their existing policy administration systems do not support Medicare supplement, disability, long-term care and critical illness products. Listen and learn what business and technical priorities are key for insurers to successfully make this transition. Many life insurers entering new product markets are finding that their existing policy administration systems do not support Medicare supplement, disability, long-term care and critical illness products. Listen and learn what business and technical priorities are key for insurers to successfully make this transition. Many life insurers entering new product markets are finding that their existing policy administration systems do not support Medicare supplement, disability, long-term care and critical illness products. Listen and learn what business and technical priorities are key for insurers to successfully make this transition. tag:odeo.com,2008-03-26,25394193 Wed, 26 Mar 2008 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23316963-Business-and-Technical-Priorities-for-Life-Insurers Many life insurers entering new product markets are finding that their existing policy administration systems do not support Medicare supplement, disability, long-term care and critical illness products. Listen and learn what business and technical priorities are key for insurers to successfully make this transition. Many life insurers entering new product markets are finding that their existing policy administration systems do not support Medicare supplement, disability, long-term care and critical illness products. Listen and learn what business and technical priorities are key for insurers to successfully make this transition. Many life insurers entering new product markets are finding that their existing policy administration systems do not support Medicare supplement, disability, long-term care and critical illness products. Listen and learn what business and technical priorities are key for insurers to successfully make this transition. tag:odeo.com,2008-03-26,23316963 Wed, 26 Mar 2008 09:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23316965-Thinking-by-Numbers-with-Ian-Ayres In a data-rich world, businesses are inundated with information. Yet used strategically, it can guide decision making and boost performance. That's why Business Intelligence (BI) is on every CIO's must-have list for 2008. Listen as Gartner VP and Distinguished Analyst Bill Hostmann talks to Ian Ayres - Yale Law School Professor - about his recent book, . In a data-rich world, businesses are inundated with information. Yet used strategically, it can guide decision making and boost performance. That's why Business Intelligence (BI) is on every CIO's must-have list for 2008. Listen as Gartner VP and Distinguished Analyst Bill Hostmann talks to Ian Ayres - Yale Law School Professor - about his recent book, . In a data-rich world, businesses are inundated with information. Yet used strategically, it can guide decision making and boost performance. That's why Business Intelligence (BI) is on every CIO's must-have list for 2008. Listen as Gartner VP and Distinguished Analyst Bill Hostmann talks to Ian Ayres - Yale Law School Professor - about his recent book, . tag:odeo.com,2008-02-25,23316965 Mon, 25 Feb 2008 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23316971-Can-We-Avoid-the-Internet-Wiretap Managing large-scale mobility systems when business models keep shifting is a challenge, and understanding how encryption within these systems impacts your organization is key. Listen as Phil Zimmermann - Creator of Zfone and Pretty Good Privacy (PGP) - shares some of his career challenges and successes. Managing large-scale mobility systems when business models keep shifting is a challenge, and understanding how encryption within these systems impacts your organization is key. Listen as Phil Zimmermann - Creator of Zfone and Pretty Good Privacy (PGP) - shares some of his career challenges and successes. Managing large-scale mobility systems when business models keep shifting is a challenge, and understanding how encryption within these systems impacts your organization is key. Listen as Phil Zimmermann - Creator of Zfone and Pretty Good Privacy (PGP) - shares some of his career challenges and successes. tag:odeo.com,2008-02-01,23316971 Fri, 01 Feb 2008 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23316975-A-Business-Continuity-Update IT organizations have a crucial stake in ensuring the continuity and resiliency of business operations in the face of business interruptions, changing market conditions and an array of manmade and natural disasters. Listen and learn more. IT organizations have a crucial stake in ensuring the continuity and resiliency of business operations in the face of business interruptions, changing market conditions and an array of manmade and natural disasters. Listen and learn more. IT organizations have a crucial stake in ensuring the continuity and resiliency of business operations in the face of business interruptions, changing market conditions and an array of manmade and natural disasters. Listen and learn more. tag:odeo.com,2008-01-30,23316975 Wed, 30 Jan 2008 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23316981-The-History-of-Information-Architecture Leading-edge organizations are constantly looking for ways to improve their employees' abilities to innovate and create, and information architecture plays a critical role. Listen as Gartner analyst Whit Andrews speaks with Alex Wright - information architect for the - about his recent book, . Leading-edge organizations are constantly looking for ways to improve their employees' abilities to innovate and create, and information architecture plays a critical role. Listen as Gartner analyst Whit Andrews speaks with Alex Wright - information architect for the - about his recent book, . Leading-edge organizations are constantly looking for ways to improve their employees' abilities to innovate and create, and information architecture plays a critical role. Listen as Gartner analyst Whit Andrews speaks with Alex Wright - information architect for the - about his recent book, . tag:odeo.com,2008-01-23,23316981 Wed, 23 Jan 2008 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23316984-Oracle-Acquires-BEA BEA Systems has agreed to be purchased by Oracle. If the deal gets the right shareholder and government approvals, Oracle will emerge as a peer to IBM and Microsoft, the current middleware market leaders. Listen and learn more. BEA Systems has agreed to be purchased by Oracle. If the deal gets the right shareholder and government approvals, Oracle will emerge as a peer to IBM and Microsoft, the current middleware market leaders. Listen and learn more. BEA Systems has agreed to be purchased by Oracle. If the deal gets the right shareholder and government approvals, Oracle will emerge as a peer to IBM and Microsoft, the current middleware market leaders. Listen and learn more. tag:odeo.com,2008-01-21,23316984 Mon, 21 Jan 2008 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23316988-Business-Technology-Priorities-for-P-C-Insurers A recent Gartner survey of insurance customers found that policy administration continues to be the top priority among P&C insurers. The Internet, pricing accuracy and rating, and architecture are also top priorities in the coming year. Listen and learn more. A recent Gartner survey of insurance customers found that policy administration continues to be the top priority among P&C insurers. The Internet, pricing accuracy and rating, and architecture are also top priorities in the coming year. Listen and learn more. A recent Gartner survey of insurance customers found that policy administration continues to be the top priority among P&C insurers. The Internet, pricing accuracy and rating, and architecture are also top priorities in the coming year. Listen and learn more. tag:odeo.com,2007-12-18,23316988 Tue, 18 Dec 2007 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23316994-Healthcare-Payers-A-Road-Map-to-Service-Excellence Healthcare payers must grasp the impact of pervasive consumerism on their operations, and champion essential changes necessary to anticipate and address increased consumer involvement in every key healthcare decision. Listen and learn why. Healthcare payers must grasp the impact of pervasive consumerism on their operations, and champion essential changes necessary to anticipate and address increased consumer involvement in every key healthcare decision. Listen and learn why. Healthcare payers must grasp the impact of pervasive consumerism on their operations, and champion essential changes necessary to anticipate and address increased consumer involvement in every key healthcare decision. Listen and learn why. tag:odeo.com,2007-12-03,23316994 Mon, 03 Dec 2007 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23316996-Life-Insurance-Sales-Force-Automation-Requirements Life insurance sales organizations seek greater efficiency and effectiveness through the use of sales force automation systems, but success depends on life insurers carefully matching fragmented market supplier capabilities with their business requirements. Learn why. Life insurance sales organizations seek greater efficiency and effectiveness through the use of sales force automation systems, but success depends on life insurers carefully matching fragmented market supplier capabilities with their business requirements. Learn why. Life insurance sales organizations seek greater efficiency and effectiveness through the use of sales force automation systems, but success depends on life insurers carefully matching fragmented market supplier capabilities with their business requirements. Learn why. tag:odeo.com,2007-11-16,23316996 Fri, 16 Nov 2007 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23316998-The-Changing-Face-of-Enterprise-Architecture Enterprise architecture (EA) is a constantly-evolving discipline that is intended to broadly influence and support investment decisions and organizational change. But your EA program must be properly resourced and well-run to achieve its promised benefits. Listen and learn more. Enterprise architecture (EA) is a constantly-evolving discipline that is intended to broadly influence and support investment decisions and organizational change. But your EA program must be properly resourced and well-run to achieve its promised benefits. Listen and learn more. Enterprise architecture (EA) is a constantly-evolving discipline that is intended to broadly influence and support investment decisions and organizational change. But your EA program must be properly resourced and well-run to achieve its promised benefits. Listen and learn more. tag:odeo.com,2007-11-05,23316998 Mon, 05 Nov 2007 09:00:00 -0800 no Gartner Voice Technology http://odeo.com/episodes/23317001-Application-Integration-A-Key-SOA-Enabler As organizations strive to build loosely coupled systems based on service-oriented architecture (SOA) principles, data redundancy, quality and consistency issues are exacerbated and become significant barriers to successful integration efforts. Listen and learn more. As organizations strive to build loosely coupled systems based on service-oriented architecture (SOA) principles, data redundancy, quality and consistency issues are exacerbated and become significant barriers to successful integration efforts. Listen and learn more. As organizations strive to build loosely coupled systems based on service-oriented architecture (SOA) principles, data redundancy, quality and consistency issues are exacerbated and become significant barriers to successful integration efforts. Listen and learn more. tag:odeo.com,2007-10-23,23317001 Tue, 23 Oct 2007 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23317002-SOA-Tips-and-Traps Simply being aware of some common tips and traps may help your IT organization avoid several mistakes in developing a successful service-oriented architecture (SOA) program. Listen and learn why. Simply being aware of some common tips and traps may help your IT organization avoid several mistakes in developing a successful service-oriented architecture (SOA) program. Listen and learn why. Simply being aware of some common tips and traps may help your IT organization avoid several mistakes in developing a successful service-oriented architecture (SOA) program. Listen and learn why. tag:odeo.com,2007-10-23,23317002 Tue, 23 Oct 2007 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23317004-Multichannel-Integration-in-Insurance Property and casualty, as well as life, insurers will face multiple risks if they don't integrate channels. To avoid these risks, insurers must invest in processes and technologies to support cross-channel sales and service transactions, and establish integrated, intelligent channel architectures. Listen and learn more. Property and casualty, as well as life, insurers will face multiple risks if they don't integrate channels. To avoid these risks, insurers must invest in processes and technologies to support cross-channel sales and service transactions, and establish integrated, intelligent channel architectures. Listen and learn more. Property and casualty, as well as life, insurers will face multiple risks if they don't integrate channels. To avoid these risks, insurers must invest in processes and technologies to support cross-channel sales and service transactions, and establish integrated, intelligent channel architectures. Listen and learn more. tag:odeo.com,2007-10-19,23317004 Fri, 19 Oct 2007 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23317006-PLANT-SEEDS-A-Web-2-0-Framework Web 2.0 practices and technologies can deliver transformational benefits to the enterprise but success depends on effective community cultivation. The PLANT SEEDS framework identifies critical design considerations for enhancing Enterprise Web 2.0 adoption. Listen and learn more. Web 2.0 practices and technologies can deliver transformational benefits to the enterprise but success depends on effective community cultivation. The PLANT SEEDS framework identifies critical design considerations for enhancing Enterprise Web 2.0 adoption. Listen and learn more. Web 2.0 practices and technologies can deliver transformational benefits to the enterprise but success depends on effective community cultivation. The PLANT SEEDS framework identifies critical design considerations for enhancing Enterprise Web 2.0 adoption. Listen and learn more. tag:odeo.com,2007-10-18,23317006 Thu, 18 Oct 2007 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23317008-Enterprise-Mashups Mashups - Web technology-based lightweight composite applications created by sourcing capabilities from established content and systems functionality - are moving into the enterprise and are poised to enable end-user-assembled applications. Listen and learn more. Mashups - Web technology-based lightweight composite applications created by sourcing capabilities from established content and systems functionality - are moving into the enterprise and are poised to enable end-user-assembled applications. Listen and learn more. Mashups - Web technology-based lightweight composite applications created by sourcing capabilities from established content and systems functionality - are moving into the enterprise and are poised to enable end-user-assembled applications. Listen and learn more. tag:odeo.com,2007-10-18,23317008 Thu, 18 Oct 2007 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23317010-The-Implications-of-Oracle-Acquiring-BEA Oracle's offer to buy BEA Systems will create short-term uncertainty. If the deal proceeds, Oracle will strengthen its position and emerge as the most powerful competitor to IBM, the current middleware market leader. Listen and learn more. Oracle's offer to buy BEA Systems will create short-term uncertainty. If the deal proceeds, Oracle will strengthen its position and emerge as the most powerful competitor to IBM, the current middleware market leader. Listen and learn more. Oracle's offer to buy BEA Systems will create short-term uncertainty. If the deal proceeds, Oracle will strengthen its position and emerge as the most powerful competitor to IBM, the current middleware market leader. Listen and learn more. tag:odeo.com,2007-10-18,23317010 Thu, 18 Oct 2007 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23317012-The-Future-of-BI-for-Health-Insurers Uncoordinated business intelligence (BI) tools and poor data quality continue to hamstring healthcare insurers by limiting decision-making agility. This often leads to significant business and customer risk. Listen and learn why. Uncoordinated business intelligence (BI) tools and poor data quality continue to hamstring healthcare insurers by limiting decision-making agility. This often leads to significant business and customer risk. Listen and learn why. Uncoordinated business intelligence (BI) tools and poor data quality continue to hamstring healthcare insurers by limiting decision-making agility. This often leads to significant business and customer risk. Listen and learn why. tag:odeo.com,2007-10-10,23317012 Wed, 10 Oct 2007 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23317013-The-Rise-of-the-Millennials Media fragmentation is frequently cited as a top concern for advertisers. This has made Millennials - consumers coming of age in and around the first decade of the 21st century - a highly prized target for advertisers. Listen and learn more. Media fragmentation is frequently cited as a top concern for advertisers. This has made Millennials - consumers coming of age in and around the first decade of the 21st century - a highly prized target for advertisers. Listen and learn more. Media fragmentation is frequently cited as a top concern for advertisers. This has made Millennials - consumers coming of age in and around the first decade of the 21st century - a highly prized target for advertisers. Listen and learn more. tag:odeo.com,2007-09-27,23317013 Thu, 27 Sep 2007 10:00:00 -0700 no Gartner Voice Technology http://odeo.com/episodes/23317016-Retain-Customers-through-Better-Claims-Mgmt Consumers increasingly require personal lines property and casualty insurers to think and act small, treating them as if they're individuals and not just part of the mass market. Consumers want a claims process that's much faster, more intuitive and more convenient. Listen and learn more. Consumers increasingly require personal lines property and casualty insurers to think and act small, treating them as if they're individuals and not just part of the mass market. Consumers want a claims process that's much faster, more intuitive and more convenient. Listen and learn more. Consumers increasingly require personal lines property and casualty insurers to think and act small, treating them as if they're individuals and not just part of the mass market. Consumers want a claims process that's much faster, more intuitive and more convenient. Listen and learn more. tag:odeo.com,2007-09-21,23317016 Fri, 21 Sep 2007 10:00:00 -0700 no Gartner Voice Technology